RIA clients can obtain their IB account's username and password by logging in to their TradingFront client portal. Please advise your client to use their TradingFront credentials to log in to your firm's dedicated TradingFront portal URL.
1) Once you have logged in, please go to "Setting/Brokerage Account Information" and click "Get User Info."
2) Enter your TradingFront login password and click "Confirm."
3) You will see all of your IB accounts. Click the account number and you will see the IB username and password of that account. You can use this username and password to log in to IB via: https://ndcdyn.interactivebrokers.com/sso/Login?RL=1.